Will the MyFamily site retirement date be extended?

When will the MyFamily site be retired?

Why is MyFamily being discontinued?

Will MyFamily sites still be accessible after your retirement announcement?

I am a current subscriber. Are you giving refunds?

Will this shut down also affect members that do not pay an annual fee?

Are group sites in read-only mode?

Will I be able to export content from my group site?

Will I be able to export content from the group site I'm a part of even if I am not a paying subscriber?

In what format will my content be exported?

How long will it take for your export tool to package my content once I've requested it?

What if I or someone in my group uses the site during the retirement period and adds more content to my group site after I’ve already exported my data? Will I be able to request more than one export to capture any new content created on the group site?

Who can I speak with if I have questions in the future about MyFamily?

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