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How do I submit my sample?
Can I activate for someone else?
You won't be able to see your results until you activate your kit. Your unique activation code is what we use to identify your DNA sample. For privacy and security your DNA sample is only identifiable by the activation code, not your personal information.
You can find your unique activation code on the sample collection tube. The code is a combination of 15 numbers and letters. (You don't need to enter the hyphens.) You can also find the activation code on the plastic shell the collection tube was packed in and in the instruction booklet provided in your DNA kit. NOTE: If you ordered more than one test, please make sure you activate the correct code for each DNA sample provided.
Currently, you can activate multiple DNA kits in your account. However, we recommend that everyone over the age of 18 create their own account and activate their own kit. If you would like to collaborate on your DNA results with another Ancestry member, you can invite them to see your results. You'll find options for inviting others under the Settings button on 'Your DNA Results Page'.
Your results should be available 6-8 weeks after we receive your DNA sample. Occasionally, there is a delay due to high demand. You will get email notifications when your kit is activated and when your results are ready. Log in to your AncestryDNA homepage at any time to track our progress.
This knowledge base article will take you through each step.
You will receive an email confirmation once you have activated your DNA kit. After you have activated your kit, you can check its status at any time by going to the DNA tab and selecting "Your DNA Results Summary."
Yes. We have a free mobile phone app called AncestryDNA that makes activating your DNA kit a breeze. You can even track your DNA test through the process and get your results on your phone. It's available for Android and iOS (iPhone and iPad).
The 15-character activation code can be found on the sample tube, the sample tube packaging, and in the instruction booklet for your kit.
If you made a mistake while activating your DNA kit, you can fix or update account details from the Settings tab on your DNA Results Summary page.
If you are the legal guardian for someone 18 years and younger, you can activate a kit for that person. However, we recommend that everyone over the age of 18 create their own account and activate their own kit. If you would like to collaborate on your DNA results with another Ancestry member, you can invite them to see your results. You'll find options for inviting others under the Settings button on 'Your DNA Results Page'.