31 July 2023
Providing transparency about requests from government or law enforcement for access to customer data is an ongoing part of Ancestry’s commitment to safeguarding our customers’ privacy. Our latest Transparency Report covers the first half of 2023. Prior Transparency Reports can be found linked at the bottom of this document. This report covers requested access addressed to all Ancestry brands.
As explained in our Guide for Law Enforcement and our Privacy Statement, Ancestry requires valid legal process for all law enforcement access. Additionally, we believe that an individual's DNA data is particularly sensitive, so we insist on a court order or search warrant as the minimum level of due process before we will review our ability to comply with a request. We also seek to put our customers’ privacy first, so we also will try to minimize the scope or even invalidate the warrant before complying.
- Ancestry received no valid requests for access to customers’ DNA data between January 1 and June 30, 2023.
- Ancestry received seven valid law enforcement requests seeking non-DNA customer data related to criminal investigations involving alleged crimes, including credit card misuse, fraud, and/or identity theft. Ancestry provided data in response to four of these requests.
Ancestry received no valid requests from outside the United States.
National Security Requests
As of June 30, 2023, Ancestry has never received a classified request pursuant to the national security laws of the United States or any other country. In other words, Ancestry has not received a National Security Letter or a request under the Foreign Intelligence Surveillance Act.