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Giving up on FTM for Mac

Replies: 34

Giving up on FTM for Mac

Posted: 1306184872000
Classification: Query
I have just finished entering in my census information, which includes sources and media for each person in my family tree. This is the 3rd time that I have done this....

Between entering the 2nd and 3rd time, I was in contact with technical support at Ancestry. At that time it was determined that I should upload my tree to Ancestry and the files would be checked for any problems. A couple of corrupted files were found, and removed and then I downloaded the file back to my computer.

I began entering my census information for the 3rd time. All went well for awhile, and then the old problems started again. Losing media, and source information, not being able to keep the media in any sort of order, etc.

I contacted technical support again today to see if any update was going to be issued. (No family tree program should have this many problems!)

I was told that a NEW VERSION may be coming out, but nothing was known about an update.

It sounds as though Ancestry wants everyone who is having problems with FTM for MAC to BUY a new version to solve the problems....

At any rate, although I really like the format, etc., of FTM for Mac it is just not worth the time and trouble.

I appears obvious that Ancestry doesn't really care about this situation...

At any rate,I am going back to Reunion......
SubjectAuthorDate Posted
swilliams3033 1306184872000 
jdyrly 1306291632000 
SmsgtBob 1309253932000 
tony_knight 1309331000000 
SmsgtBob 1309340678000 
SmsgtBob 1311507129000 
daciodan 1311536860000 
jdyrly 1311537339000 
daciodan 1311543194000 
jdyrly 1311544593000 
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