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constantly getting a "This program cannot display the webpage"

Replies: 12

Re: constantly getting a "This program cannot display the webpage"

Posted: 1365629073000
Classification: Query
I haven't seen that particular message, but a couple basic troubleshooting tips:

1. Make sure your FTM is up to date - click "Family Tree Maker 2" menu, then "Check for Updates"

2. Make sure OS X and Safari are up to date - click Apple menu, then "Software Updates"

3. Restart the computer

4. Web records in FTM use Safari (regardless of what other browsers you have on your system) so quit FTM, open Safari, click on "Safari" menu, select "Reset Safari", and make sure that "Remove all website data" is checked (other boxes can be checked or unchecked as you wish), then click [Reset].
SubjectAuthorDate Posted
sarafleming73 1365615712000 
Sean Franklin 1365629073000 
cliveledger1 1366572168000 
sarafleming73 1370727076000 
johndd189 1371191908000 
daciodan 1371235189000 
cliveledger1 1373158660000 
cliveledger1 1374269900000 
sarafleming73 1375921122000 
cliveledger1 1376148959000 
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