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FTM2012 won't open following Microsoft updates

Replies: 5

Re: FTM2012 won't open following Microsoft updates

Posted: 1373632473000
Classification: Query
The trigger clearly was the Microsoft updates. And my statement that FTM2012 is "certified" compatible with Windows 7 was affirmed by the Ancestry tech guy. I would also add that a check of the Microsoft "Community" list-serv revealed that other FTM users have in fact experienced the problem.

I am not suggesting that the Microsoft updates "caused" the problem. But there is no doubt that they were the catalyst, perhaps because of interaction with other software. I am a writer, not a technology professional But if all my software is supposed to be individually compatible, then it should be the vendors' responsibility to make sure that they also be on the look-out for problems arising from interactions.

Thanks for your helpful note and friendly attitude!
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stickle111 1373630683000 
BurgessDonnel... 1373631487000 
stickle111 1373632103000 
johndd189 1373631795000 
stickle111 1373632473000 
Rachel Boyer 1420233361000 
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