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Unable to Compact file with FTM V16, windows 7

Replies: 9

Unable to Compact file with FTM V16, windows 7

Posted: 1368074797000
Classification: Query
I am still using FTM V16 with the vista patch and windows 7 32 bit. The program froze when I tried to export a file with selected individuals. I then attempted to compact the file and each time I try, when it approached 100% I get an error message saying the file has been damaged.

I imported the same file into FTM 2012 with no problems and I was able to compact the file in FTM 2012.

Is there anything that I can do to remedy the problem with FTM V16?

Thanks,
Kyla
SubjectAuthorDate Posted
Kyla Sandberg 1368074797000 
Sean Franklin 1368100300000 
Kyla Sandberg 1368112918000 
barbarajfn 1368114941000 
Kyla Sandberg 1368121510000 
silverfox3280 1368137915000 
Kyla Sandberg 1368150154000 
kj_norway 1368834178000 
Randy_OG 1368821379000 
Kyla Sandberg 1369092233000 
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