Example: search Thomas Lodder, born 1841 Wimborne.
If I click on a matching record (eg census) I can merge the details to my tree as expected.
If I click on a matching person (from Family Trees) the busy symbol circles endlessly in the Search Result Detail pane and all of the options are greyed out (including web clipping). Opening the person record from the Public family tree has the same result. I have tried this on numerous entries from my tree, on several different public family trees.
Is this expected behaviour? If so, what is the recommended way to merge details from a public family tree? With web clipping also greyed out I have been resorting to screen printing the page and then manually typing the details into my tree.
Thank you for any help.