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changing computers for syncing and syncing problem

Replies: 3

Re: changing computers for syncing and syncing problem

Posted: 1366744020000
Classification: Query
Transferring sync by restoring a backup onto a new computer works pretty well. That's a new option only available since the latest update so I haven't had a lot of experience with it, but I've tried it a couple times on small test trees and haven't experienced any problems.

As far as parents missing on FTM that appear OK in Ancestry, that's most likely a preferred parent issue. Sometimes (who knows why) a parent won't get flagged as "Preferred" in FTM, so even though they're there, they don't show in the tree.

See for how to resolve that issue.
SubjectAuthorDate Posted
edwinhturling... 1366687287000 
Sean Franklin 1366744020000 
edwinhturling... 1366831128000 
edwinhturling... 1412471950000 
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