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Issue with Web Search pane

Replies: 74

Issue with Web Search pane

Posted: 1366385903000
Classification: Query
Edited: 1366386580000
This problem just started this morning - worked fine yesterday. Running Win 8 with FTM 2012.

Normally when you have possible matches in the Web Search pane, one is highlighted and you can merge. Now I cannot highlight and the merge button is greyed out.

I can double click on a match and it will go to the appropriate Ancestry web page, but again, cannot merge.

(Update) just went to my Win 7 machine with a different database and it experienced the same problem.

Any thoughts? Steve Reed
SubjectAuthorDate Posted
Steve Reed 1366385903000 
Martha Mitche... 1366386789000 
Steve Reed 1366387097000 
nh57uk 1366389625000 
r_beliech 1366392900000 
Steve Reed 1366394265000 
barbarajfn 1366403028000 
Andy Harner 1366404313000 
wemcgeorge 1366408869000 
Andy Harner 1366409400000 
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