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Issue with Web Search pane

Replies: 74

Re: Issue with Web Search pane

Posted: 1366594739000
Classification: Query
On this theme, I also wonder about the level of support this problem is being given over the weekend. My guess is as good as yours, and likely the same.

On Friday, Support mentioned to me, more than once, something about an IE 10 update between 4/18-4/19. I failed to find any evidence of such a change on my PC. That doesn't mean MS couldn't have made a change and hidden it from me, but I haven't seen that kind of action from them in a long time.

Per my PC's log via Control Panel-Updates-View Installed Updates the last time IE10 was touched was 10 days (4/9/2013) before this latest FTM problem appeared on 4/19/2013. My experience suggests MS isn't to blame in this instance (I can't believe I even said that).

After losing 2 working days due to this issue I tried the method others had suggested of reverting to IE 9 (my PC is Win7 so I had that option). That restored my ability to Merge and I ceased chasing the root cause of the problem.

This has certainly been a frustrating issue and IMHO a solution should have been available in hours, not days.
-Andy Harner
SubjectAuthorDate Posted
David Abernat... 1366557953000 
mulhollandgj 1366560972000 
David Abernat... 1366561804000 
mulhollandgj 1366565856000 
MMB15 1366591609000 
Andy Harner 1366594739000 
Roy Ashlock 1366607635000 
Linda Matthew... 1366609883000 
hasanders 1366632446000 
MMB15 1366637564000 
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