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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 1363142594000
Classification: Query
Edited: 1363142638000
as a follow up...I received the following today

"Thank you for contacting Ancestry.com in regard to Family Tree Maker 2012 being unable to sync.

We regret any frustration this sync error may have caused you. I have submit an error report on your behalf. Our development team is currently working to resolve this problem. Unfortunately, we do not have an exact time frame for resolution; however, we will inform you of any updates we receive from our developers. Your patience and efforts to assist us in this matter are appreciated."

So now all I can do is wait.....
SubjectAuthorDate Posted
susandallri 1362235614000 
Barbara Bolte 1362526453000 
wolfkatgen 1362531171000 
Barbara Bolte 1362626980000 
Barbara Bolte 1363142594000 
stevehyland19... 1363236177000 
Daniel Reese 1363401499000 
stevenmurphy1... 1363448428000 
BarbaraTaylor... 1363478034000 
iannterry 1363487055000 
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