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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 1363236177000
Classification: Query
Edited: 1363489694000
THIS IS DEJA VU ALL OVER AGAIN!!

I stopped using FTM 2012 about 12 months or so ago because I was utterly sick and tired of sync failures - with the flow on requirement of having to download my Ancestry tree, again and again and again!

On a related front, I was also sick of the fact that the data I was entering into the Ancestry tree wasn't appearing in searches for 6-12 months....and so I became increasingly concerned that my (frequently) downloaded tree was simply getting more and more screwed up.

Three days ago, I decided to give FTM 2012 another chance....after all, Ancestry.com MUST have sorted out the problem by now. I opened and, voila!, it synced. I was ecstatic!

BUT then I tried again yesterday, and the old sync failure while preparing data, etc, came back to haunt me.

I didn't even bother to contact Ancestry. I know the form: we regret any frustration, etc. Meaningless words.

I'll just shut down FTM 2012 for another year or so. Perhaps Ancestry will have sorted out the problems by then!
SubjectAuthorDate Posted
susandallri 1362235614000 
Barbara Bolte 1362526453000 
wolfkatgen 1362531171000 
Barbara Bolte 1362626980000 
Barbara Bolte 1363142594000 
stevehyland19... 1363236177000 
Daniel Reese 1363401499000 
stevenmurphy1... 1363448428000 
BarbaraTaylor... 1363478034000 
iannterry 1363487055000 
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