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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 1362171665000
Classification: Query
I have been getting this error (AGAIN!) for the last couple of days. My tree is backed-up and compacted and whatever else has been suggested in this thread. I had the same thing happen in December 2012 and it was a mess! Somehow, during an attempt to sync, two of my trees merged together! I finally had to rebuild my tree and upload it again to ancestry, then reinvite everyone who had permission to view my tree on ancestry. Now I am nervous that something else will screw things up with my online tree. Yes, I can always upload it again from a backup but this will make the fourth time I've done this and it's majorly aggravating. For the money I spend every year on my ancestry subscription and for software, I expect things to work much, much better!!!

I agree with Daniel Reese...it would be reassuring to hear some kind of feedback from ancestry regarding this thread and our problems.
SubjectAuthorDate Posted
Connie Stenhj... 1362260081000 
Hoot_S 1361919432000 
Nick_Meredith 1361997469000 
Daniel Reese 1362142790000 
wolfkatgen 1362171665000 
Barbara Bolte 1362242679000 
stevenmurphy1... 1362332232000 
Barbara Bolte 1362340128000 
jnye042 1362147083000 
Lisa Mings 1362152300000 
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