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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 1361997469000
Classification: Query
Yes, getting the same problem as everyone else is describing. Never had it before, and getting slight variants on it every time I attempt to sync.

The nuisance factor for me is that I have two way changes - changes made both in FTM and online,a nd don't want to lose either.

The problem is at Ancestry. One error message flagged it up as a connectivity issue, failing to connect to their server, and as there are multiple people getting it, and the error occurred at the back end validation, and the connection was fine until then, it suggests that there's a problem connecting to part of their service at that point.
SubjectAuthorDate Posted
Connie Stenhj... 1362260081000 
Hoot_S 1361919432000 
Nick_Meredith 1361997469000 
Daniel Reese 1362142790000 
wolfkatgen 1362171665000 
Barbara Bolte 1362242679000 
stevenmurphy1... 1362332232000 
Barbara Bolte 1362340128000 
jnye042 1362147083000 
Lisa Mings 1362152300000 
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