Not working at 9:30 am, CST Thursday, 02/21/2013
Called yesterday afternoon:
1) She said no fix yet, but aware of it and working on it. The support person didn't have to call anyone to get the status, she already knew about it.
2) Told her the message boards haven't been indexed for 3 months.
This is absolutely maddening. I had a series of leads from the right panel taking me through all kinds of records (census, death, SSDI, WWI, etc) all the way from 1850 to 1940 with maybe 20 individuals (it was a small branch) in maybe 4 generations of a branch in my surname study and I can't merge any of them without a completely separate, new, search for each record and each person in that record. This is maddening.