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Unable to search & merge

Replies: 5

Re: Unable to search & merge

Posted: 1359384419000
Classification: Query
Haven't run into this today. Try this:

Go to Plan page - in the Web Dashboard section, click "Logout"
Close FTM
Open Internet Explorer (even if that isn't the web browser you normally use)
Go to www.ancestry.com
If you're signed in (user name in upper right), hover over that and sign out
Click Log In (upper right, near Get Help) and sign into your account
Open FTM
Go tp Plan page - in Web Dashboard, click Login & sign in there

That kind of "resets" everything.
SubjectAuthorDate Posted
Tracy2868 1359320055000 
Sean Franklin 1359384419000 
Tracy2868 1359386576000 
Sean Franklin 1359387255000 
Tracy2868 1360056282000 
David Abernat... 1360079811000 
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