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Tracking adoptions

Replies: 14

Re: Tracking adoptions

Posted: 1359396387000
Classification: Query
rtomalin comment

“Thanks for the useful feedback.

How do we feed back suggestions to the developers?”



Steps to provide Feedback to Ancestry.com

1- Go to “Plan View” in FTM 2012
2- In the Ancestry Web dashboard [on the right side] click on “Links”
3- In Links portion that opens click on “Family Tree Maker”
4- In the window that opens click on “Technical Support” [top middle portion of screen]
5- In the window that opens go to the right and click on “’please let us know”
6- Step 5 opens a window that has a form on it, fill out this form and click on “Submit” at the bottom

NOTE: The form has a slot to provide “Feedback about” and one of the choices is “Technical Support” ------I never click on Technical Support because your/my suggestion will end up with the technical support group [and you/I will get into a needless long winded time consuming discussion with the Support Group”] -- In this case I would click on “Enhancement Requests”

I use MS word to compose/edit my suggestions, and then I copy and paste them into the feedback portion of the form

I also save a copy of the suggestion I submitted as a reminder of what my suggestion was and I also can refer to that copy if and when I want to resubmit it or ask a question of the development group about the status of the submitted suggestion
SubjectAuthorDate Posted
rtomalin 1359200207000 
silverfox3280 1359214942000 
rtomalin 1359219194000 
AGHatchett3rd 1359232293000 
KATHYMARIEANN 1359325249000 
rtomalin 1359326806000 
KATHYMARIEANN 1359396387000 
flippyiv 1373822353000 
allycat113 1375548925000 
silverfox3280 1375552775000 
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