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"Family Tree Executable has Stopped Working" FTM

Replies: 4

"Family Tree Executable has Stopped Working" FTM

Posted: 1358044599000
Classification: Query
FTM16 on a Windows 7 computer - I'm trying to make a pdf file from a Family Group Sheet. I go to view>reports>Family Group Sheet>File>Export Family Group Sheet to Adobe Acrobat. Then I have a box to name my file, which I do and then I get a message "Family Tree Executable has stopped working" and windows tries to find a solution but it does not, and then it makes me close the program.

I looked at other threads on this board which deal with this problem. Checking the FTM administrators under FTM properties I found that I am administrator in FTM, I think. I find there are four options listed:
1. SYSTEM
2. Joy (Joy-Insp-660s\Joy)
3. Administrators(Joy-Insp660s\Administrators)
4. INTERACTIVE

I think it should either be either number two or three. I am checked in all boxes for Joy (the second option). When I try and add "Administrators" the third option, the boxes are checked but grayed out. If I try and add the third option (Administrators) it brings me to another box that I have no idea what to do with that says Select Users or Groups and wants to know about Object Types.

Why does this have to be so complicated. Thanks for any help you can give me.

Joy
SubjectAuthorDate Posted
Joy Henning 1358044599000 
johndd189 1358067881000 
2101bob 1358090875000 
David Thomson 1358102505000 
Joy Henning 1358193808000 
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