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Login Failure

Replies: 3

Re: Login Failure

Posted: 1357661623000
Classification: Query
Do you by chance use more than one computer to logon? There can be only one computer at a time logged in; and sometimes exiting the program or discarding a browser tab won't "take" with ancestry and they still think you are logged into a previous session on another computer.

At any rate, I suggest you call ancestry. They can tell if you are logged in by other means and reset your login, or otherwise help to troubleshoot login problems.

SubjectAuthorDate Posted
mikesmith4397 1357655254000 
silverfox3280 1357661623000 
mikesmith4397 1357750723000 
alanmon 1357759468000 
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