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Won't login

Replies: 4

Re: Won't login

Posted: 1360539593000
Classification: Query
You might try:

Bring up an ancestry page where you are logged in. Log out. Log out of ALL tab and pages you have open in your browser.

Then, bring up FTM. Can you see your on-line info in the Plan Workspace on the Dashboard in the right panel?

If not, try Help - Activate Ancestry

If that doesn't work, you might try their 800 number tomorrow. Support can help get you up and running again.
SubjectAuthorDate Posted
bugkris1 1357510048000 
jimpogozelski 1357594171000 
michelle brow... 1360525013000 
bojangles2_1 1360529985000 
silverfox3280 1360539593000 
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