Thanks Keith, but I mostly add items to my online tree (because I'm not always at a computer with FTM), then sync to FTM, which I use for any features the online tree doesn't have (charts, reports, advanced finds, etc). So I don't think that would work for me.
I've just sent FTM feedback on how it would make more sense if the most obvious method to add a category would bulk add - and that the slowness of bulk adding categories is unacceptable. Plus, I find it really annoying that I can only select full rows or columns at a time. What I mean is if I want to select the last two items on one row and also the next several rows beneath them, I can't. It will only select items in the last two columns! So I have to first select the full rows with the shift button and then add the two items from the top row individually with the ctrl button. I have never known a file management program to do this.
I described the media section of FTM as "slow and clunky" and told them I felt like I was using a poorly designed program from the 90s. I also had a dig at them for taking so long to add a sync feature and then making customers pay for the upgrade in order to use a feature that should have been around a long time ago. That STILL urks me.
I have no idea if they'll listen or not but considering how much money I've poured into this company (I've had an annual subscription for years now), you'd think they could try to resolve the issues I'm having.