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Synchronize Errors-->FTM to Ancestry.com

Replies: 9

Re: Synchronize Errors-->FTM to Ancestry.com

Posted: 1353252385000
Classification: Query
I had a sync problem with FTM2012 media coming up with a process error. I sent a request to Ancestry Support, who took 2 messages and 3 weeks to tell me to use the troubleshooting tips in the knowledge base. As part of that I ended up deleting the on line tree and uploading again. I then ran the SyncErrorReporter and searched the text file generated for the word "error" and it highlighted a problem with one particular media file. I fixed it in about 10 minutes!
SubjectAuthorDate Posted
Dldelong 1352492310000 
BarbaraTaylor... 1352517116000 
cmagha 1353114351000 
BarbaraTaylor... 1353115174000 
Dldelong 1353190731000 
tulrose 1353197453000 
Dldelong 1353239139000 
david_c_mitch... 1353252385000 
tulrose 1353254101000 
Dldelong 1353256464000 
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