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Synchronize Errors-->FTM to Ancestry.com

Replies: 9

Re: Synchronize Errors-->FTM to Ancestry.com

Posted: 1353115174000
Classification: Query
Edited: 1353115262000
Oh, no!! One thing I learned, is that by looking at the Sync Report carefully, if it shows that a bunch of people are to be added from FTM to Ancestry, or if it asks which file changes should be made (FTM or Ancestry), or if the wrong media file name is attached to multiple people, that is an indicator that the FTM tree is broken, corrupted or otherwise, messed up very badly.
I tried running a sync several times, stopped the timer and looked at the report carefully over the past few weeks. I wish I had figured out earlier what to look for.
Finally, today, I unlinked my tree that was having problems, and re-downloaded the tree from Ancestry before it sync could mess it up again.
I keep my main tree on Ancestry and backup on FTM. For those who do it the other way, they would look for different things than I do. I sent a bunch of stuff to support to send the developers; don't know if they did or not.
Ancestry support asked me to create a new tree and see if it fails. Of course, the smaller trees almost never fail to sync.. That exercise didn't show anything useful, other than that the program works well for syncing sometimes and sometimes, it doesn't.

Barbara
SubjectAuthorDate Posted
Dldelong 1352492310000 
BarbaraTaylor... 1352517116000 
cmagha 1353114351000 
BarbaraTaylor... 1353115174000 
Dldelong 1353190731000 
tulrose 1353197453000 
Dldelong 1353239139000 
david_c_mitch... 1353252385000 
tulrose 1353254101000 
Dldelong 1353256464000 
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