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FTM 2012 - Sync Failure. Now FTM will not open.

Replies: 20

Re: FTM 2012 - Sync Failure. Now FTM will not open.

Posted: 1352746894000
Classification: Query

When FTM works from another User Account that usually means that something in your user profile has gotten corrupted, and it strongly suggests that the problem isn't with the program itself.

One place where user-specific files are stored is here:


Change Marco obviously to your username for Windows. This is the place that stores the sync files.

There is also this location:


Searching the registry editor for "Ancestry" and "Family Tree Maker" or variants thereof will probably reveal more places where files are located. It could also be that something in the registry for your user profile has been corrupted.

Sorry I can't be more specific, but I haven't had any errors yet of the kind you're experience, so I haven't had to dig around searching for ways to fix it.
SubjectAuthorDate Posted
Joseph Petrel... 1352397660000 
MarcoScavo 1352398612000 
BurgessDonnel... 1352405228000 
Joseph Petrel... 1352672002000 
BurgessDonnel... 1352673239000 
David Abernat... 1352943489000 
Joseph Petrel... 1352995777000 
MarcoScavo 1352746894000 
Joseph Petrel... 1352906448000 
jeff legault 1352906743000 
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