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FTM 2012 - Sync Failure. Now FTM will not open.

Replies: 20

Re: FTM 2012 - Sync Failure. Now FTM will not open.

Posted: 1353822579000
Classification: Query

FYI, unfortunately, I never found a solution and only resolved it by reformatting my laptop and re-installing all of my software, data, etc.

My previous efforts involved everything noted below. I used Revo Uninstaller to uninstall, which (as I understand it) provides a fairly thorough Registry and Folder search to clean everything up. I also did my own search to identify and remove any file and account references as well. None of this was successful.

The point being, everything everyone is saying is reasonable, but still ineffective. Personally, I think this relates to poorly designed software will not work without issues and issues (and their solutions) are harder to trace because of the poor software design. A bit of a cycle.

I wish I had better news.


P.S. Not a solution of any sort to no downloads being available from Ancestry, but FYI, you can copy the FTM CD contents onto your computer and install from there, so you don't need to worry about the CD.
SubjectAuthorDate Posted
jeff legault 1352914832000 
Cindy Sloan 1353801435000 
MarcoScavo 1353802974000 
Joseph Petrel... 1353822579000 
MarcoScavo 1353852105000 
Cindy Sloan 1353983547000 
MarcoScavo 1353985090000 
Cindy Sloan 1353985374000 
Cindy Sloan 1354072944000 
Jeff Wilde 1375832912000 
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