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FTM 12 is the pits. Don't buy until they fix it.

Replies: 19

Re: FTM 12 is the pits. Don't buy until they fix it.

Posted: 1353269008000
Classification: Query
I am also having problems with FTM 2012. I have Windows 7 Home edition.

I purchased (online) Ancestry FTM 2012 and after download was complete, I tried to open the file and received an error. I uninstalled the program and reinstalled it and continue to receive this error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: FTM.exe
Application Version: 21.0.0.452
Application Timestamp: 4ed86d03
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17932
Fault Module Timestamp: 503275ba
Exception Code: e0434352
Exception Offset: 0000d3cf
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
SubjectAuthorDate Posted
vickbing 1352072639000 
David Abernat... 1352134631000 
David Abernat... 1352070590000 
vickbing 1352072791000 
MarcoScavo 1352073138000 
vickbing 1352073600000 
MarcoScavo 1352074278000 
vickbing 1352074875000 
MarcoScavo 1352075356000 
fayequesinber... 1353269008000 
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