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Photos not showing in Ancestry tree

Replies: 30

Re: Photos not showing in Ancestry tree

Posted: 1339022817000
Classification: Query
The generic image is intended to be a placeholder while media is transferring. If the media has all been processed, and there are no errors to deal with, then if the generic image is still there, it's because the sync broke. Unfortunately, that's still happening to a lot of us.

Please document what you're seeing with screenshots and attach them to an email to support@ancestry.com with the request that they be forwarded onto the developers.

Once you've done that, you've got to manually fix all the stuff that didn't transfer. Unfortunately, that essentially means deleting each instance and putting it back onto the tree.
SubjectAuthorDate Posted
Hoot_S 1338990099000 
jwardh 1339019239000 
MarcoScavo 1339022817000 
Hoot_S 1339023971000 
GailsTwigs 1339221433000 
MarcoScavo 1339223985000 
GailsTwigs 1339224638000 
MarcoScavo 1339224765000 
GailsTwigs 1339225979000 
MarcoScavo 1339226596000 
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