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FTM 2012: Crashes after merging

Replies: 17

Re: FTM 2012: Crashes after merging

Posted: 1335355064000
Classification: Query
Michael,

Lets deal with the crashing / closing issue first.

Please go to the Knowledge Based website:

http://ancestry.custhelp.com/

And enter crash into the Keyword Search and click on Search. This will bring up a list of Knowledge Based articles based on your version of Windows. Please follow the instructions, based on your version of Windows. As you go, please make note of what you see, what you did, any error messages, so that IF that article doesn't resolve this, you can post your findings here and we can go from there.

Russ
SubjectAuthorDate Posted
zachary marti... 1354246007000 
jc33b 1356330535000 
zachary marti... 1354239638000 
jamclo 1354242644000 
keithnuttle 1356354796000 
tony_knight 1356356151000 
rworthington 1335355064000 
MOCHAMNSTR 1336582450000 
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