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FTM 2012: Crashes after merging

Replies: 17

Re: FTM 2012: Crashes after merging

Posted: 1336582450000
Classification: Query
I have had the FTM 2012 for about a week and a half. Have windows 7 and have plenty of memory on the computer. Did all the recommended Window7 issues. Wish this issue would have been discusseed prior to me purchasing this product. Crashes all the time. I bought it specifically to Merge duplicates in my very large tree and it is so frustrating. Back up files takes hrs. and the list of people to merge does not save and when it crashes you have to redo it and the load for the merge list can be up to 6 hrs. What a huge pain and waste of money. Have written two emails and no response from customer assistance and the hold is 20 min to and hr and then disconnects itself also. How nice.
SubjectAuthorDate Posted
zachary marti... 1354246007000 
jc33b 1356330535000 
zachary marti... 1354239638000 
jamclo 1354242644000 
keithnuttle 1356354796000 
tony_knight 1356356151000 
rworthington 1335355064000 
MOCHAMNSTR 1336582450000 
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