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Unable to update FTM 2012

Replies: 6

Re: Unable to update FTM 2012

Posted: 1367009391000
Classification: Query
We really need more information in order to try and help.

Please confirm you are trying to install FTM 2012, if not which version.
Do you have a previous version of FTM installed?
What is your Operating system? (XP, WIN7, WIN8)
Are you on a network?

Are you installing from CD, from network or download?
At what step in the installation process is the error message showing up?

you can always call 1-800-262-3787 -- Agents are available 7 days a week, 10 am to 10 pm EST or other numbers at http://www.familytreemaker.com/Support/Contact
SubjectAuthorDate Posted
dnnroach 1333914717000 
ginglish1 1333917156000 
dnnroach 1333984331000 
CarettaWV 1367006591000 
ginglish1 1367009391000 
Sandy Sobczak 1369794508000 
GillianMoore4... 1375602265000 
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