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Media missing from ancestry, but tree displays "In Sync"

Replies: 25

Re: Media missing from ancestry, but tree displays "In Sync"

Posted: 1342764515000
Classification: Query
In my case the thumbnail portrait displayed on ancestry, not the generic placeholder. Nothing displayed in the person's media gallery. When I clicked on it I couldn't get the full size image, and no image with the right name appeared in the tree's media gallery.

How did you recover from your "process error"? On one occasion it "cleared" itself after a full shutdown and attempt at sync-ing. In 2 other cases it wouldn't go away even after after repeated reboots and manual attempts at re-syncing over several days.
SubjectAuthorDate Posted
rhew_1 1331434017000 
cts166 1332037100000 
John Gutknech... 1342709099000 
rhew_1 1342710937000 
BurgessDonnel... 1342749273000 
rhew_1 1342749791000 
BurgessDonnel... 1342750015000 
rhew_1 1342764515000 
kellyafitz 1344366978000 
rworthington 1344369882000 
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