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FTM 2012 BOOK CRASHES

Replies: 28

Re: FTM 2012 BOOK CRASHES

Posted: 1329364126000
Classification: Query
Kathy Marie Ann,

Lets deal with the crashing / closing issue first.

Please go to the Knowledge Based website:

http://ancestry.custhelp.com/

And enter crash into the Keyword Search and click on Search. This will bring up a list of Knowledge Based articles based on your version of Windows. Please follow the instructions, based on your version of Windows. As you go, please make note of what you see, what you did, any error messages, so that IF that article doesn't resolve this, you can post your findings here and we can go from there.

Russ
SubjectAuthorDate Posted
KATHYMARIEANN 1329316026000 
keithnuttle 1329338619000 
KATHYMARIEANN 1329346966000 
rworthington 1329364126000 
KATHYMARIEANN 1329394605000 
rworthington 1329395394000 
KATHYMARIEANN 1329397836000 
1_gross18 1346714380000 
rworthington 1346714795000 
swtnssss 1346727659000 
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