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FTM 2012 BOOK CRASHES

Replies: 28

Re: FTM 2012 BOOK CRASHES

Posted: 1346769466000
Classification: Query
swtnssss,

You may have done this before, but PLEASE repeat these steps.

Please go to the Knowledge Based website:

http://ancestry.custhelp.com/

And enter crash into the Keyword Search and click on Search. This will bring up a list of Knowledge Based articles based on your version of Windows. Please follow the instructions, based on your version of Windows. As you go, please make note of what you see, what you did, any error messages, so that IF that article doesn't resolve this, you can post your findings here and we can go from there.

Again, please note what you did, what you saw, or didn't see, and report them here.

Russ
SubjectAuthorDate Posted
rworthington 1346756079000 
swtnssss 1346767836000 
rworthington 1346769466000 
swtnssss 1346771176000 
rworthington 1346771495000 
swtnssss 1346787917000 
KATHYMARIEANN 1346793399000 
keithnuttle 1346796636000 
swtnssss 1346800214000 
keithnuttle 1346803749000 
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