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Media issues FTM 2012

Replies: 7

Media issues FTM 2012

Posted: 1327713675000
Classification: Query
I just upgraded to FTM 2012 from FTM 2011. Uploading the media file (600 photo's) failed continously for several days, then finally uploaded. However, after sync'ing files, only 534 of the photo's appeared in Ancestry.com's linked file. The missing photo's, had "grayed out" or "blank" photo's in certain Family Member media collections.

Repeated calls to Ancestry Help Line results in various versions of the same response, "Tech Support is working on it".

The only reason I bought FTM 2012 was for the sync feature. Anyone else have this problem?
SubjectAuthorDate Posted
rdoppenheimer... 1327713675000 
thad97404 1327865526000 
thad97404 1327865648000 
rdoppenheimer... 1327871549000 
keyra5 1327900480000 
Vic Cottle 1327901068000 
R_Broz 1332603694000 
Fred Latey 1360185508000 
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