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Family Tree Maker 2012 will not open

Replies: 14

Family Tree Maker 2012 will not open

Posted: 1327168488000
Classification: Query
I have been having the same problem. I am running FTM 2012. It installed and worked for over a month. I am running XP SP3 and am logged in as administrator.
When I start FTM is says the previous run was not shut down properly and that I need to compact. Then is just disappears. Nothing in the Task Manager. I tried repairing, reinstalling, rebooting and bells and candles. No joy.
I went to a second computer, installed FTM 2012, opened the database remotely, compacted and exeted. No problem. But still no joy on the original machine.
I uninstalled a previous version of FTM (actually FTW 16 which I still use occasionally) using both Windows uninstaller and Revo, and uninstalled FTM2012. Reinstalled 2012. This time it came up OK but it wanted to install an update which I did not do. I did not install the update.) Then I closed and reopened FTM and installed the update. After the update, it came up again, but said the previous run had not been closed down properly and I needed to compact. Déjà vu all over again. But it came up and seems to be working. Of course I have wasted one of the two allowed installs.
Before all this collapsed originally I noticed several ooddities. In Family view, the little lines connecting ancestors and children disappeared. So did the little arrows to the left of the children. And in Web Search, I would mergedata, for example showing a parent, but then in Family view, the parent wasn’t there.

Overall I would say Borland/FTM has some problems to fix. This particular one seems to have been going on since at least March last year. Overall this is a great product, but perhaps because there is little competition they are resting on their laurels.
SubjectAuthorDate Posted
Duncan122 1327168488000 
David Abernat... 1327170035000 
bjblick1 1327170846000 
bjblick1 1327173233000 
Duncan122 1327184710000 
Duncan122 1327184591000 
Duncan122 1327185098000 
alanmon 1327170962000 
jamclo 1327176411000 
Duncan122 1327184953000 
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