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FTM Synching issues

Replies: 22

Re: FTM Synching issues

Posted: 1321530342000
Classification: Query
Be sure to contact Customer Support. Mine worked great for a month, and now won't sync at all. Support has confirmed the problem with my tress and they are testing to find the problem.
Don't know how long it might take. The more people who report problems, the sooner they might get it fixed.
They did need to change my password and unlink my tree.
There is another thread going at http://boards.ancestry.com/topics.software.famtreemaker/7634... with more reports of sync failures.
Barbara
SubjectAuthorDate Posted
John Stefanac 1321523706000 
John McGrew 1321552315000 
BarbaraTaylor... 1321555542000 
Glenn Harvey 1353330933000 
BurgessDonnel... 1353333098000 
Glenn Harvey 1353581474000 
BurgessDonnel... 1353584780000 
MarcoScavo 1353591103000 
BurgessDonnel... 1353592573000 
MarcoScavo 1353593503000 
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