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Canadians can't buy online???

Replies: 10

Canadians can't buy online???

Posted: 1321166843000
Classification: Query
Actually, they can because the shopping cart allows them to but Ancestry won't actually ship it to you and they won't refund your shipping charge. Unbelievable. This is their exact statement...

"Please do not order from Ancestry.com as we do not ship to Canada due to International shipping and customs issues. Try not to sign up on Ancestry.com as the price is in USD and if the price ever increased you would have to pay that increase. If you already ordered from Ancestry.com it will take about 30 business days or you may not receive the items ordered. Shipping cost is non refundable if you needed a refund."

If you won't ship to Canada then why do you allow people to put in a Canadian address including country = "Canada" in your shopping cart.

Very frustrating.
SubjectAuthorDate Posted
Craig Smith 1321166843000 
KMBoyd22 1321189572000 
rayrogers1 1321237598000 
Craig Smith 1321248280000 
JoanneWright1... 1330283944000 
rayrogers1 1330284991000 
memeweaver 1330293700000 
alan_koval 1348504267000 
Annailis 1348940969000 
ElisaEkaterin... 1360710900000 
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