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Unable to login through FTM 2011

Replies: 61

Re: Unable to login through FTM 2011

Posted: 1317065825000
Classification: Query
Edited: 1317066597000
I am having the same problem but with FTM 2010. Like you, it just started on Friday. Like you, it works fine for but same authentication error on FTM. I have both a lap top and desk top and both are having the same problem. I've been checking this board since Friday to see if anyone else would have the same problem. I and others had the same problem back in the end of Nov. beginning of Dec. of last year and Ancestry did fix it but it took several days.
So, unfortunately, I have no solutions but hopefully Ancestry will get it resolved before too long.

PS I've also just sent an e-mail to Ancestry Support about the problem and mentioning the Nov/Dec similar problem. I assume you saw the canned response about how busy they are... It might be a while.
SubjectAuthorDate Posted
edward_c_scot... 1317060193000 
ArleneGuen1 1317065825000 
David Abernat... 1317067123000 
sharie60 1317069288000 
ArleneGuen1 1317070656000 
edward_c_scot... 1317071962000 
jbennettcolem... 1317076961000 
NancyMSmith 1317079253000 
jbennettcolem... 1317089418000 
AGHatchett3rd 1317090835000 
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