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FTM 2011 and Memory leak issues

Replies: 28

Re: FTM 2012 and Memory leak issues

Posted: 1364043123000
Classification: Query
--At least once every day my FTM 2012 stops working and advises:

"Exception in panel3D.Paint3D()

System.OutOfMemoryException: Out of Memory.
at System.Drawing.Graphics.CheckErrorStatus(Int32Status)
at System.Drawing.Graphics.DrawImage(Image image, Int32 x, Int32 y)
at FTM.UI.Common.Panel3D (Graphics)"

--My FTM database contains 16,010 people, and 59,075 source references. My system consists of the following:--

OS= Microsoft Windows 7 Home Premium
Ver= 6.1.7601 Service Pack 1 Build 7601
Sys Type= x64-based PC
Proc= AMD FX(tm)-6120 Six-Core Processor, 3500 Mhz
Installed Physical Mem= 10.0 GB
Total Physical Memory= 9.77 GB
Available Physical Mem= 7.87 GB
Total Virtual Memory= 19.5GB
Available Virtual Memory= 17.3GB
Page File Space= 9.77 GB

--Is it possible that there is nothing that can be done to the FTM software to fix this problem? I have found no helpful information in the Ancestry.com knowledge database.

--Please advise if there is anything I can do, other than breaking-up my database, to solve the problem. I compact my database frequently, this has no effect whatsoever on the memory issue.

SubjectAuthorDate Posted
xager8on123 1293231700000 
seandhoward 1298098528000 
ausdixie 1298408042000 
wemcgeorge 1326944151000 
rworthington 1326981299000 
Kristina Gow ... 1342384118000 
Kristina Gow ... 1348503739000 
dmcgowen2013 1364043123000 
keithnuttle 1364043881000 
jamclo 1364045230000 
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