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FTM 20014 does not work with 64bit Windows 10

Replies: 7

FTM 20014 does not work with 64bit Windows 10

Posted: 1439229812000
Classification: Query
Family tree maker 2014 64 bit does not work with Windows 10. I have tried running it in Windows 8.1 compatibility mode. It fails. Windows says that the application is incompatible. I have taken copies of the event log failures (of which there are three) and the crash.txt file created from FTM 2014 and submitted it to support@ancestry.com. It appears that the issue lies with the application not usinf the .NET framework correctly. I have never received a response back indicating acknowledgment of receipt. It is almost like Ancestry doesn't really care whether their application is compatible or not. Roots Magic also had an issue with Windows 10 compatibility. In the last week they have issued a patch that fixes their problem. One would think that Ancestry should have done the same thing. If I remember correctly, there was an issue with FTM 2014 not working with Windows 8.1 when it was released you think they would've learned their lesson.
SubjectAuthorDate Posted
JohnBolz 1439229812000 
Michael_Josep... 1439233964000 
JeffersonTwo 1439431795000 
Michael_Josep... 1439451790000 
petecollier1 1440801139000 
James Usmar 1441047078000 
tulrose 1441056990000 
James Usmar 1441145794000 
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