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FTM 2014 - Media/Hints/Merging

Replies: 4

FTM 2014 - Media/Hints/Merging

Posted: 1385054065000
Classification: Query
Edited: 1385054127000
When I talked to Support they expressed surprise that I never receive a Hint/Leaf for a photo or story in FTM as I do with my synced tree on Am I supposed to receive photo or story Hints in FTM, or were we talking at cross-purposes?

In FTM when Web Search on an individual offers up "Public Member Photos and Scanned Documents", and I click to select one, the Search result detail frame always shows "Data not available. Family Tree Maker cannnot merge information from this record collection. We are working on a solution. Please check back at a later time". This even applies when the photo/story is one of mine, in one of my other trees on

The best I can do is double click on the matching record opening up the tree itself, navigate to the Media Gallery in the tree then use the media web clipping tool. Is this the only available alternative or am I missing something?

Grateful for any advice,


SubjectAuthorDate Posted
garnetquigley 1385054065000 
David Abernat... 1385067192000 
garnetquigley 1385157127000 
BurgessDonnel... 1385160284000 
garnetquigley 1385166027000 
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