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FTM 2014 UK upgrade download

Replies: 15

FTM 2014 UK upgrade download

Posted: 1382097945000
Classification: Query
4 days ago I bought the FTM 2014 UK upgrade download from Avanquest from their website at:

http://www.familytreesw.com/upgrade

I assumed it would take me to a page where I could do the download. After all it is 2013 and people download software all the time. How wrong could I be!

All I got was an email thing me for "placing a pre-order" and stating that I will receive my order when they receive the stock. What? This is a download! The advantage of a download is that it is immediate, there isn't any physical stock.

The email came with a customer support email address and phone number. I've emailed them twice and been ignored, and when I tried to phone I got a message that said they were all busy and it then ended the call.

Don't bother with Avanquest and their downloads. Ancestry find yourself a better business partner, Avanquest don't operate at anywhere the proper professional level.

I'm extremely disappointed by the whole experience.
SubjectAuthorDate Posted
mxsytfca 1382097945000 
jhowes01 1382109921000 
mxsytfca 1382179266000 
jepema01 1382178270000 
mxsytfca 1382179299000 
mm17600 1382264283000 
jhowes01 1382278555000 
jhowes01 1382457937000 
tulrose 1382278922000 
mm17600 1382390996000 
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