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FTM 2014 Sync Error Thread

Replies: 121

Re: FTM 2014 Sync Error Thread

Posted: 1379601914000
Classification: Query
Same problem here. Repeated sync errors, hours wasted on changes that will not upload, unlink, delete, start over, and over...Win 7 64 bit, 8 gigs, blah, blah.... It's not your computer and don't let anyone tell you it is. Generally, when the end user is expected to troubleshoot software to this extent, that software is called beta, and in most instances it's free. With so many people experiencing the same problem, wouldn't it seem logical that the engineers should identify the issue and at the very least address it with an update rather than directing everyone to the so-called knowledge base, message boards, and other areas of collective confusion. Three screens worth of "possible" troubleshooting options on the troubleshooting page, none of which seem to work at all. The fact that a lengthy troubleshooting page exists at all is a bad sign. The staff and the moderators here all seem very courteous and well-meaning, but that doesn't change the fact that we paid for a program that does not perform as advertised, and it should not be up to the end user to come up with various workarounds and band aid solutions, Without a reliable and consistent sync feature this program is really nothing more than offline backup.
SubjectAuthorDate Posted
Linda Massey 1383444725000 
wilsonrob50 1383580314000 
Allan Tate 1380375286000 
CharLB911 1380395814000 
cyberoutlaw 1379623514000 
jamclo 1379625594000 
rlm126 1379625740000 
jeff jahn 1379627492000 
RobertBrinsfi... 1379654789000 
wilsonrob50 1379652595000 
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