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Browser problems for Mac products incl IPad

Replies: 23

Re: Browser problems for Mac products incl IPad

Posted: 1344445951000
Classification: Query
Edited: 1344445984000
Agree, the Chrome browser seems to work well with Ancestry.com. I can also share a good customer service experience from all this as well.

I contacted Ancestry's support team about the issue I was having on my tablet: repeatedly logging out of ancestry.com accessed on original iPad using Safari as well as using another browser called icab mobile. The support person told me what others have reported, that Ancestry doesn't support safari. He recommended using the Ancestry app and also suggested downloading Google's "Chrome" browser for internet searches.

I must say, Chrome has worked consistently well for me in the weeks since my call to customer service. If only I could get the Ancestry app to call up Chrome now, instead of Safari, when internet searches are needed. Other than that the logging out issue is resolved for me. I'm a happy customer!
SubjectAuthorDate Posted
Carole Rice 1340839346000 
Waylundjmr 1341407436000 
Carole Rice 1341408107000 
David Thomson 1342557142000 
Stephen Petri... 1342806304000 
Waylundjmr 1344445951000 
mdgriggs4669 1355282608000 
SHooper2b2 1371788550000 
SRodier110777 1473865862000 
nancy_bryant 1356061354000 
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