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Multiple DNA Kit Sample Extraction Failures

Replies: 8

Multiple DNA Kit Sample Extraction Failures

Posted: 1375624963000
Classification: Query
Hello everyone,

I have been re-trying the DNA beta (autosomal DNA) test (that estimates your ethnic percentage) since June. My husband and I sent in our samples at the same time. He got his results back in less than 2 weeks, and I received the "we were unable to extract any DNA from your sample, and we are sending you a new kit" message, three times now. I am African-American, so I guess my question is: are other people of African descent having the same issue, or is anyone, for that matter, having this issue?

I am trying to understand how common or uncommon this situation is, because right now I feel like an alien or something lol. I even did some light research on how reliable saliva is and how it comapres to blood, and I've found out that there is just about as much DNA in saliva as is other body fluids/tissues.

The company received my last sample 2 days ago (8/2), so I am anxiously awaiting the results.

Also, I followed the directions perfectly. So, that wouldn't be the issue

**I also did the same type of test with 23 and me, and twice they said they could not find any DNA in my samples. After the second time, they just gave me a refund and said they cannot continue testing. **WEIRD**
In short, that would be a total of 4 times my DNA was not detectable in any of my samples.

Any insight would be greatly appreciated. Thank you
SubjectAuthorDate Posted
fortej251135 1375624963000 
peaceofmind12 1375649090000 
Shari S. 1375689366000 
holmes6868 1375695994000 
Robert Staffo... 1375729045000 
RebbePete 1375984185000 
fortej251135 1376090875000 
nedersl 1377359984000 
LeeHigdonNewe... 1377457335000 
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