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Re: default opening Tree page

Replies: 8

Re: default opening Tree page

Posted: 1382153307000
Classification: Query
Hi there,
I'm trying to correct a problem that I believe was created when Ancestry.com was making changes to the pictures on folk's trees.I know that people "lost" pictures for awhile but I have another problem.
The usual picture format of 24 pictures per page on the Media Gallery setting..that's what I and many others have had for years..BUT my format has been changed and I can't seem to get anyone at Ancestry to correct the problem.
I now have a situation where I have to scroll down to see all 24 photos.....they are one photo per line so you have to scroll down to see all 24 of them!!
When I called Ancestry today..they suggested the problem was with my computer but I don't think it is..
Can anyone suggest what I might try?
I plan to phone Ancestry at their American phone number rather than the Canadian one and hope they can help me!
Thanks,
Elaine
SubjectAuthorDate Posted
frostfreedet 1298910424000 
mbmjlm 1299023631000 
wallabyLP 1299077389000 
fhsleuth 1299093796000 
eglanglois 1382153307000 
ginglish1 1382320186000 
BurgessDonnel... 1382320608000 
ginglish1 1382322320000 
eglanglois 1382327965000 
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