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Unauthorized Charges: Suspected Ripoff by Ancestry.Com

Replies: 17

Re: Unauthorized Charges: Suspected Ripoff by Ancestry.Com

Jim Dvorak (View posts)
Posted: 1127678674000
Classification: Query
I got no e-mail and no phone call, and the e-mail didn't end up in my spam filter because I don't have one.

They want you to sign up for the "free" trial -- just be surprised when they charge you $200 bucks without blinking an eye.

Their system lacks checks and balances, and they count on unsuspecting trial users to forget -- I'm not web-ignorant, and they got me, that's for sure, so I know there are other victims out there.

Furthermore, shortly after I had inadvertently signed up for a free trial, I had subsequently purchased their software and ordered nearly $150 worth of database search access... yet I still got charged the 200 bucks when that "trial" ended -- no online accouting in the meantime, no warning and no thank you -- just a big debit from my bank account.

Deceptive is what it is.

SubjectAuthorDate Posted
JDvorak2006 1126673266000 
FredRagsdale6... 1126765445000 
Greg Matthews 1127438887000 
Jim Dvorak 1127678674000 
doltmann_1 1128251469000 
Greg Matthews 1128276381000 
jimbrose 1128308598000 
Charley Schnellbacher 1128313016000 
jimbrose 1128352606000 
Charley Schnellbacher 1128356804000 
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