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Family Tree Maker WILL NOT SYNC

Replies: 10

Family Tree Maker WILL NOT SYNC

Posted: 1404062807000
Classification: Query
I have waited forever, thinking that the recent cyber attack on the website was part of the problem. I need to mail some reports to someone who does not have internet access and I have tried for a while to sync my tree with my hard drive tree so I can print out the most up to date reports.

The message I keep getting is "Unable to Sync at this time." I have checked all my connections. First it was saying that I was offline but now that is not the case. I am online and I am not working offline. It should be working. I have restarted my computer....all the tricks I know how to do to fix problems. I usually do not throw my hands up in surrender to every single problem I encounter. I attempt to solve the problem myself.

But this is getting ridiculous.


I am highly disappointed that there has not been any attempt by anyone to let us know that there are problems that are currently being worked on. Maybe I am missing the angry posts from users because if everyone else is having this same problem, you can bet there will be some people who are more angry than I am. I have seen much evidence of people's indignant reactions to problems. I try to be polite but I am getting to the point of losing my good manners.
SubjectAuthorDate Posted
matamy1 1404062807000 
BurgessDonnel... 1404064159000 
matamy1 1404066762000 
BurgessDonnel... 1404067318000 
matamy1 1404068111000 
BurgessDonnel... 1404068394000 
matamy1 1404068509000 
daciodan 1404071194000 
matamy1 1404084164000 
tulrose 1404091263000 
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