Search for content in message boards

Ancestry.com forgets my login ID and password

Replies: 3

Ancestry.com forgets my login ID and password

Posted: 1361068091000
Classification: Query
Whenever I open my browser and open www.ancestry.com, it always asks me to Login!? For many years, my browser remembered that information and all I had to do was click on my desktop shortcut. I've spoken to Ancestry twice about the problem and all they can tell me it that it is a "browser issue" Okay, I get it. But, after resetting my IE9 and deleting my user information, etc. I still have to always enter it each time I wish to get back on; even if only 5 minutes have transpired and the computer was never turned off!?

Thanks for any replies of similar behavior.
SubjectAuthorDate Posted
LouisSvach 1361068091000 
carol santos 1361077531000 
dedted29 1361080865000 
alanmon 1361101587000 
per page

Find a board about a specific topic